Computer Repair Technician Job at Tomlin Technology, Westminster, MD

  • Tomlin Technology
  • Westminster, MD

Job Description

Job Description

Job Description

Do you enjoy figuring out why computers aren't working right? Do you like talking to people and helping them fix technical problems? If so, we have an excellent opportunity as a Computer Repair Technician at our Westminster, MD based location. We feel that our company is on the verge of exploding and we are looking to add a driven and knowledgeable Computer Repair Technician to provide high-quality, fast assistance to our growing customer base.

 

Responsibilities

 

  • Work on computer repair tickets by diagnosing and resolving issues
  • Serve as a point of contact for customers seeking technical help
  • Check customers in and out
  • Assist with projects
  • Conduct your work on-site, remotely, and in our shop
  • Direct unresolved issues quickly to our next level of support
  • Utilize CRM software to document information, track your time, manage customers, etc.
  • Identify and suggest improvements on our procedures
  • Other duties as assigned

 

Requirements

 

  • Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
  • Deep knowledge of the following: General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
  • Knowledge of the following is a plus: Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
  • Ability to quickly diagnose and resolve common technical issues
  • Excellent people and communication skills with a commitment to understanding user requirements
  • Commitment to supporting new technology
  • Valid Driver's License and a form of transportation
  • Ability to lift up to around 40 pounds occasionally
  • Experience with technical documentation is a plus!
  • Experience with programming and/or scripting is a plus!
  • Degrees/Certifications are a plus!

 

Other Important Notes

 

  • Compensation varies by experience and number of hours scheduled

Job Tags

Work at office, Remote work

Similar Jobs

Crunch Fitness

Group Fitness Instructor Job at Crunch Fitness

 ...Group Fitness InstructorCrunch Fitness is looking for a Group Fitness Instructor to join our growing team! Crunch, known for its innovative and cutting-edge classes, is currently seeking Group Fitness Instructors! We are seeking fitness professionals who have previous... 

Binance

KYC/KYB Analyst - Japanese Speaker Job at Binance

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine...

Ispn Psych

Muslim Chaplain Job at Ispn Psych

 ...Muslim Chaplain Location: Burnet Campus, 3333 Burnet Ave., Cincinnati OH 45229 Benefits and paid time off (PTO) eligible Our Spiritual Care Providers (also known as Chaplains) are here to help. We are members of the healthcare team. Our focus is on the wellbeing of the... 

Saxon Global

Scrum Master Job at Saxon Global

 ...Required Experience and Qualifications: Healthcare payer insurance experience Solid Scrum knowledge and ability to run ceremonies effectively Strong facilitation, communication, and collaboration skills Demonstrated ability to run ceremonies,... 

Trilogy Health Services

Activity Assistant Job at Trilogy Health Services

 ...Position OverviewAs an Activities Associate, you'll lead recreational and social activities that bring residents together, fostering...  ...and genderaffirming care coordination.Tuition & Student Loan Assistance Financial support for education, certifications, and student...